This website hosts the online electronic store (e-shop) of the company with the trade name "AXEL ACCESSORIES COMMERCIAL AND CRAFT S.A. OF WOMEN’S FASHION ACCESSORIES – CLOTHING AND FOOTWEAR" and the distinctive title "AXEL ACCESSORIES SA" (VAT No. 999559300, PFS for S.A. Companies – Thessaloniki, G.C.Reg. 058613104000), henceforth and for reasons of brevity referred to as "Axel Accessories", which is headquartered in Thessaloniki, at 124B, Monastiriou street, and has been set up in order to provide the best possible service to its customers, including information about the offered goods, as well as the capability of making purchases, subsequent to a remote online order, on condition of stock availability.
Terms and Conditions of Sale
Every user who enters and utilizes the services of this e-shop is assumed to consent to and unreservedly accept the terms herein and the commercial policy valid for each country. If any user does not agree with these terms, he/she ought to avoid using the e-shop and completing any transaction herein. The dispatch of your order implies acceptance of the present Contract and all the terms and conditions herein.
Ordering Products and Customer Protection
Placing an order through the e-shop constitutes a remote sales contract, governed by the framework of L.2251/1994, as has been amended and is currently in force.
A valid remote order can be placed through the e-shop, only if the Greek legislative provisions regulating the competency to conclude legal transactions by natural or legal persons are met. Hence, representatives of legal persons may also place orders, while Axel Accessories reserves the right to claim from the persons legally responsible the cost of any orders placed by persons not legally competent of concluding transactions.
The customer/user must be a registered member of Axel Accessories website, so as to have already entered all the required information for identification [name, email address, contact phone no., username and password].
Online orders are placed in writing, by filling in and submitting the relevant Order Form that can be found at axelaccessories.com, and they are binding only if they have been accepted by Axel Accessories with a relevant update of the order status which you will receive together with the Order Confirmation, which is recorded in Axel Accessories systems, appears on the user’s screen, and is sent to the user by email after the order has been submitted.
Wholesale prices for various products that appear on website pages include the legal VAT. Offers on various products are valid while supplies last, or until they expire.
Before completing and submitting your order, please ensure that you have filled in correctly all the necessary information. Once you submit your order, you will receive a confirmation email, stating all of the order details. Please make a note of the order number in case you need to contact us. It is your obligation to check the accuracy of the information in the Order Confirmation and to inform Axel Accessories in writing(within 2 hours from receipt of the above notification of Order Confirmation) of any error, otherwise the information contained in the Order Confirmation will be applied as is in the Contract.
Order Changes / Cancellation
Cancellation of the order or any change thereof is accepted within 10 days from the date of the placement of the order. Please note that items might not be available in case the client places a new order via e-mail or telephone. If no payment or notice for a change in the order is received from the client within 10 days of the issuing of the pro-forma the order will be automatically cancelled and a new order will need to be placed.
Delivery/Shipping costs/ Ownership/ Risk
Delivery in Greece
Products can be delivered anywhere in Greece, and specifically to the location you indicate on the Order Form. All delivery terms are stated in the commercial policy for Greece.
Shipping costs for international orders are specifically stated in the commercial policy valid for each country.
Withdrawal/ Product Returns/ Warrantee
Returns are accepted under the following requirements:
In case a product has a flaw or a defect, client should send to the country manager via email a clear photo of the good within 20 days from the issuing of the invoice. All goods with a flaw or defect will be repaired or replaced with a new one at the discretion of Axel Accessories. Axel Accessories will cover shipping cost only in case TNT or UPS are used and only after prior approval has been granted by Axel Accessories. Defective products that are sent without confirmation will be returned to the client at the expenses of the latter. No return will be accepted without confirmation.
All packages shipped by Axel Accessories are checked before shipping and sealed accordingly. However, if despite this you should ascertain the existence of some defect, please express your views in writing via email and attach a photograph of the product in the condition you received it in, and contact our head offices immediately, within 24 hours from the time of delivery.
The products, prices, and shipping terms (location, time, etc.) are those recorded on your Order Confirmation. Payment methods are specifically stated in the commercial policy valid for each country.
In the case a payment is done through a VISA, MASTERCARD or EUROLINE credit card, issued by any bank axelaccessories.com has chosen the best associates in order to guarantee the safety of your transactions with an encrypted and secure connection. Payments are made through the Eurobank secure online environment (SSL 128bit-encryption). All bank information is confidential.
Delivery methods and costs are specifically stated in the commercial policy valid for each country.
Axel Accessories is not responsible for any delays in order processing (including delivery) which are due to conditions for which it cannot be held liable, or which are due to force majeure, and shall be entitled to a time extension for processing. Indicative examples of the above may be strikes, acts of terrorism, war, supplier/ transportation/ manufacturer problems, governmental or legal acts, and natural disasters.
Intellectual property rights
This website contains material that is the property of Axel Accessories, such as trademarks, trade names, service marks, trade dress, industrial designs and utility models, and any other content that is protected by law.
The content of this website (including texts, graphic illustrations, images, photographs, and software) is the intellectual and industrial property of Axel Accessories SA and is protected by Greek, European, and International Law. It is forbidden, in whole or in part, to republish and generally to reproduce or retransmit the contents of the website, to store them on a database, to retransmit them in electronic or mechanical or any other form, in the original or in translation or in any other adaptation or amendment of their form, content and appearance, without the prior written permission of Axel Accessories. The appearance of the material on the website shall not be construed in any way as a transfer or concession of permission or right to use or exploit such material.
Protection of Personal Information
Axel Accessories has created this website for the sole purpose of providing services to its customers. For us to provide you with the best possible service, it is important for you, our customer, to provide us with specific information that pertains to the processing of your order, and which is protected by us.
This Statement of Protection of Personal Information and the Terms and Conditions of Use of this website attached hereto, describe the method of collection of data by Axel Accessories website, the use of these data by us, and the terms and conditions of use of this website. This Statement of Protection of Personal Information refers solely and exclusively to personal data that you provide to us in the course of placing your orders on this website and are in full compliance with current legislation, including Law 2472/1997 on the protection of the individual from the processing of data of a personal nature, and Law 3471/2006 on the protection of personal data in electronic communications, as are currently in force.
The information provided voluntarily by users of this website is used by axelaccessories.com to allow the users to have direct and effective communication with the store, to pose specific questions and receive answers, and finally to receive service and have their orders filled. The information gathered by axelaccessories.com through the website is used to measure the number of visits, to determine customer demands for more products, and to facilitate transactions with the company. axelaccessories.com does not distribute to any other organization or associate not directly connected to axelaccessories.com, email addresses or any other information pertaining to its users and customers, apart from information necessary for the conclusion of the purchasing process to the relevant Bank (e.g. credit card number), which information is deleted from our database immediately after the conclusion of your order, ensuring, in this manner, an even greater level of electronic security.
If we are provided with a false email address, or you attempt to impersonate someone else when sending information online, all information as well as the IP address will form part of any subsequent investigation. The personnel of axelaccessories.com may need to process your email message in collaboration with the technical department.
axelaccessories.com designed its website so that users can visit it without having to reveal their identity, unless they so desire. Visitors to our website are asked to disclose their personal information only in the event that they wish to order products, to create an account on our website, and/or to send email to firstname.lastname@example.org
If you are using this website, you are unreservedly accepting and consenting to this Statement of Protection of Personal Information, as well as to the Terms and Conditions of Use of the website stated herein.
Use of information
axelaccessories.com gathers three types of information regarding users: (a) information that the user provides when registering as a customer; (b) information that the user provides so that axelaccessories.com may process their order; (c) information that the user provides to activate notifications. When filling out any order form on our website, you will be asked for your full name, address, postal code, email address, telephone number, method of payment for your order, and credit card details if you elect to pay by credit card. In addition, you may be asked for more specific information, such as information for the dispatch – delivery of an order, invoicing data, or details about an offer you have requested. axelaccessories.com uses the information you provide when filling out a form electronically, to contact you regarding (i) delivering an order at your premises; (ii) confirming a customer’s identity in any eventuality; (iii) new or alternate products offered by Axel Accessories; and (iv) special offers by Axel Accessories. You have the ability to select whether you wish to receive such communications from Axel Accessories or not, by sending your request via email to email@example.com
Access to information
Processing each order requires gathering personal information. Any document that certifies and discloses the customer’s identity remains strictly confidential and is controlled solely by the competent department at axelaccessories.com. When you provide the as above personal information, you consent to it being used by employees of axelaccessories.com for the above-mentioned reasons. axelaccessories.com requires from its employees and its website maintenance technicians to provide its customers/users the level of security referred to in this Statement of Protection of Personal Information. Under no other circumstances may axelaccessories.com share your personal information with others without your prior consent, unless this is mandated as provided by law. Specifically, under certain circumstances, the gathering, use and disclosure of your personal information that is gathered online is permitted or mandated, without your consent.
Correction, Amendment, or Deletion of Information
Axel Accessories allows its users to amend, change, supplement or delete data and information they have registered on axelaccessories.com. if you choose to delete a piece of information, axelaccessories.com will act so as to delete said information from its records forthwith. So as to protect the user, axelaccessories.com will attempt to ensure that the person making the changes is in fact the same person as the user. In order to access or alter your personal information, log onto your personal account on the website. To delete your personal data, contact us via email at firstname.lastname@example.org. If you wish to report any problems regarding the operation of the website or to pose any related questions, please contact axelaccessories.com via email at email@example.com
Please bear in mind that we take every measure to protect your personal data; however, the protection of your access code to our website depends also on you.
Axel Accessories is committed to ensuring the security and integrity of the data it gathers on the users of its website. Your connection to the online banking system for online payments is secure, because it employs SSL (Secure Socket Layer) technology. SSL technology relies on a key for the encryption of data before they are transmitted over the SSL connection. The security check between the data and the Server is based on the unique key, fully securing the communication. The browsers Internet Explorer, Mozilla Firefox, Google Chrome, Opera, and Safari all support the SSL protocol and it is recommended that you use them to access axelaccessories.com.
Amendment/annulment of these terms and website contents
Axel Accessories preserves the right to extend, update and improve its website and the relevant products and services, to update and amend this policy at its discretion, as well as the transaction terms and conditions, from and by a relevant amendment hereof. We recommend that you read this policy at regular intervals, so as to remain updated about any eventual changes in its contents, as well as on the valid policy on the protection of personal information. This policy shall be amended from time to time without prior individual user notification.
In the context of good faith, Axel Accessories is not responsible for nor bound by any eventual errors in product characteristics, photographs, and prices that are published on the website www.axelaccessories.com, and cannot ensure that there will be no errors from any cause during the entering and/or updating of product characteristics and/or prices.
TERMS AND CONDITIONS
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